Service Manager
Synergie Italia SpA, filiale di Montecatini, ricerca per importante cliente operante nel settore della formazione:
SERVICE MANAGER
The Service Manager reports to the Centre Director and to the Service Director and is ultimately accountable for Students’ educational success and satisfaction throughout their course.
The Service Manager is responsible for:
Hiring, training and developing a service team
The day-to-day running of the service department in the Center
Managing quality and standardization through the implementation of the Standard Operating Procedures
Teaching classes
Facilitating internal revenue through quality service delivery
background:
University degree
Native or bilingual speaker of English
CELTA or equivalent certified
Two years teaching experience preferred
One year WSE experience preferred
Management experience
Commercial experience an advantage
Excellent interpersonal skills—patient, responsible and empathetic
Strong computer skills
Inspiring and supportive to staff and students
Good command of Italian
We offer:
_ full time contract
_ competitive salary
_ bonus scheme
_ initial and ongoing training
Luogo di Lavoro: FIRENZE
