Front Office Manager
Villa Mangiacane, 5-star Hotel in Chianti area looking for a Front Office Manager as from July 2017.
The candidate will report to the Estate Manager.
Main Task: Management of reception & concierge staff; Schedule of their shifts; Check of the welcome SOP.
Skills required: At least 2 years experience in a similar position in a luxury hotel. As FOM, the candidate should combine a pleasant personality with a dynamic professional attitude to supervise and lead our team. Our ideal candidate can deal efficiently with complaints and has a solid customer service approach. Required a fluent English, Knowledge of the main Hotel PMS and Booking Engine. Excellent organizational skills and problem solving capacities. A flexible, positive and motivated person is required. Preferably living in the area.
